Data controller
The data controller is Perla Toscana, with operational address at Via Aretina 108, 50063 Figline e Incisa Valdarno FI. Contact details: telephone +39 324 863 2353; WhatsApp +39 327 003 4324.
Privacy
Privacy Policy
This page explains how we handle data sent through Perla Toscana contact and booking channels.
Data collected
We may process data voluntarily provided by users via phone, WhatsApp, availability request or booking system, such as name, surname, phone number, email address if provided, stay dates, number of guests and information needed to manage the booking.
Purpose of processing
Data is used to respond to requests, manage availability and bookings, communicate with guests, comply with administrative, tax and public security obligations, and improve the service provided.
Optional Google Analytics 4
Only after consent, this website uses Google Analytics 4 with Measurement ID G-6FTELCM9C9 to collect aggregated information such as page views, device, approximate geographic area and interactions. Consent can be refused or changed at any time through “Manage cookies” in the footer.
Legal basis
Contact and booking data is processed on the basis of pre-contractual or contractual measures requested by the user, compliance with legal obligations and, where applicable, the legitimate interest of the controller. Analytics data is processed exclusively on the basis of consent.
External channels and providers
Some data may be processed through external services used for communication, booking, payment, website hosting, analytics or technical tools. Each provider processes data according to its own terms and privacy policies.
WhatsApp and phone
Communications via WhatsApp or phone are managed through the respective services and may involve data processing according to the terms applied by the relevant providers.
Data retention
Data is kept for the time necessary to manage the request or booking and, where applicable, for the periods required by administrative, tax or legal obligations. Analytics data follows the retention settings configured in the Google Analytics property.
Data subject rights
Users may request access, rectification, deletion, restriction of processing, objection and data portability where provided by applicable law by contacting the controller at +39 324 863 2353 or +39 327 003 4324.
Complaint
Users have the right to lodge a complaint with the competent data protection supervisory authority.
Cookies
The website uses technical storage and optional analytics cookies only after consent. Advertising, remarketing, profiling pixels and social tracking are not enabled.